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Design for Amiability: Lessons from Vienna

Today’s web is not always an amiable place. Sites greet you with a popover that demands assent to their cookie policy, and leave you with Taboola ads promising “One Weird Trick!” to cure your ailments. Social media sites are tuned…

AI is changing how we quantify pain

For years at Orchard Care Homes, a 23‑facility dementia-care chain in northern England, Cheryl Baird watched nurses fill out the Abbey Pain Scale, an observational methodology used to evaluate pain in those who can’t communicate verbally. Baird, a former nurse…