An AI Customer Service Chatbot Made Up a Company Policy—and Created a MessApril 19, 2025TechnologyTrends Home TechnologyTrends An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess When an AI model for code-editing company Cursor hallucinated a new rule, users revolted. Previous Post ICE Is Paying Palantir $30 Million to Build ‘ImmigrationOS’ Surveillance Platform Next Post Stumbling and Overheating, Most Humanoid Robots Fail to Finish Half Marathon in Beijing
